Legal

Privacy Policy

Last updated: May 2026

Overview

Agentic Labs (“we”, “us”, “our”) operates the Agentic Labs website and Amelia AI voice agent. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you interact with Amelia, our AI sales consultant, we may collect:

Name and email address you provide during the conversation
Company name, industry, and business details you share
Conversation transcript and session metadata
Technical data such as browser type and IP address

How We Use Your Information

We use the information collected to:

Conduct discovery sessions and understand your business needs
Follow up via email with a session summary and next steps
Create and manage contact records in our CRM (HubSpot)
Improve Amelia's responses and our service quality

Third-Party Services

We use the following third-party services to operate our platform:

ElevenLabs — voice AI infrastructure for Amelia
HubSpot — CRM and contact management
Resend — transactional email delivery
Google Gemini — web search grounding

Each provider has their own privacy policy governing data they process on our behalf.

Data Retention

Conversation transcripts and lead data are retained for as long as necessary to fulfil the purposes described above, or as required by applicable law. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. To exercise any of these rights, contact us at hello@agenticlabs.com.au.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects when the most recent changes were made.